Reference

Terms & Conditions for Your terimaqq Account

terimaqq Terms & Conditions set the rules for opening, using and closing your account, including wallet checks for DANA, OVO, GoPay and QRIS.

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terimaqq Terms & Conditions for Your terimaqq Account
TERMS HELP DESK

Where to Ask About Account Rules

A clear support route helps when a Terms & Conditions question affects your account, wallet status or policy request.

Account terms Ask us to explain an account condition, phone verification step or access decision through the support path inside your account. Include the clause title and your registered contact detail so we can discuss the correct profile without asking you to share a password.
Wallet status If a DANA, OVO, GoPay or QRIS transaction is paused under these terms, send the cashier reference and payment date through support. We can check the recorded status and tell you which account or payment detail needs correction before the request proceeds.
Policy requests For a correction, deletion request or question about a policy change, use the contact route displayed in the account area. State the action you want, identify the relevant account detail and keep the confirmation reference so follow-up remains tied to your request.
ACCOUNT SAFEGUARDS

What These Terms Cover Behind the Scenes

Terms & Conditions also set expectations for the practical handling of your account data. We use account details to operate access, verify ownership, record cashier activity and respond to support requests, while…

Data handling

We use the details you submit for account access, phone verification, cashier records and support handling. Our Terms & Conditions do not ask you to place a password, one-time code or complete wallet credential in a support message or public form.

Cookies

Cookies can keep your account path and policy settings working between pages. If you clear them or change browser settings, you may need to sign in again and repeat a phone or account check before returning to the lobby or cashier.

Account security

Your terms include a duty to protect your login details and report suspected access quickly. We may ask for account ownership checks before changing contact details, restoring access or discussing a wallet record linked to DANA, OVO, GoPay or QRIS.

Record retention

We keep account, payment and support records only for the period needed to operate the account, resolve a dispute or meet a legal duty. A retention question can be sent through the support route with the record type and account contact.

Policy changes

When a clause changes, we place the revised wording and effective date on the policy page. Continued account use after that date may mean the updated terms apply, subject to local law and any notice required for the specific change.

Change requests

To request a correction or removal of account data, contact us from the registered route and describe the exact field or record. We check identity first, then confirm whether the request can proceed while required transaction or dispute records remain stored.

Terms & Conditions Questions Answered

These Terms & Conditions questions focus on the points that affect a new or existing terimaqq account: eligibility, identity checks, payment records, data requests and policy changes. Read the clause on the policy page first, then contact us through the account support route if your circumstances need a specific answer. We apply access wording where local law permits, and eligibility depends on local law.

They cover account creation, phone verification, login duties, cashier activity, wallet checks, policy changes, account closure, data handling and support requests. The conditions apply to your use of the account and available lobby areas, with access or eligibility depending on local law.

Yes, we may require phone verification before account access or before a change affecting your profile. Enter a current number that belongs to you, follow the displayed step and contact support if the code does not arrive or your registered number needs correction.

The Terms & Conditions allow the payment routes displayed for your account, which may include DANA, OVO, GoPay and QRIS. The account name and payment details may need to match our checks, and we can pause a transaction while ownership or status is confirmed.

A transaction can be paused when the account detail, payment reference or wallet status needs checking. Send the cashier reference through the account support route rather than opening a second request. We will explain the next account or payment step after the check.

Use the support contact route linked to your registered account and identify the exact detail that needs correction. We may verify ownership before changing it. Do not include your password or full wallet credentials; keep the request reference for follow-up.

We can update the policy wording when operational or legal requirements change. We publish the revised text and effective date on the policy page, and any use after that date is subject to the updated wording where local law permits.

Contact us through the registered account support route and ask for closure. We may first check open wallet activity, unresolved disputes or identity details. Some records can remain stored for service, dispute handling or legal duties after access is closed.